Privacy Policy

• Account data — your name, email address and the answers you give during setup.
• Company data — entity details, EIN, registered-agent appointment, filing history and the documents that evidence them.
• Identity documents — passports, national IDs and supporting papers, where you upload them for a formation, bank application or residency matter.
• Financial data — the account and transaction detail needed for bookkeeping and filings, plus your subscription and payment status.
• Location and travel data — the countries and dates you record, used to compute day counts and residency positions.
• Technical data — IP address, device and browser information, and pages visited, used to keep the service secure and working.

To provide the service you asked for: to form and maintain your company, prepare and track filings, coordinate partners, and keep your records available to you. We also process a narrow set of it to meet our own legal obligations, including identity verification where a partner or a regulator requires it, and to secure the service against fraud and unauthorised access.

We do not sell your personal data, and we do not use it to train models.

Only where it is needed to do the work, and only the part that is needed:

• Qualified partners — formation agents, registered agents, CPAs, bookkeepers and immigration counsel, limited to the matter you engaged them for.
• Government authorities — where a filing requires it, or where we are legally compelled.
• Service providers — hosting, payment processing, email delivery and error monitoring, under contract and only to run the service.

Partners see what a specific service requires and no more. They do not receive your wider document vault.

Data is stored on servers in the United States and the European Union. Where personal data moves out of the UK or EEA, we rely on the UK and EU standard contractual clauses. Documents are encrypted in transit and at rest, and access to them is logged.

Account and company records are kept for as long as your account is open, and for seven years afterwards where they relate to a filing — tax and corporate record-keeping periods are long, and deleting early would leave you unable to answer a query about your own return. Identity documents are deleted on request once the matter they were uploaded for has closed, unless a partner or a law requires them to be retained.

Depending on where you live, you can ask us for a copy of your data, ask us to correct it, ask us to delete it, object to a particular use, or ask us to send it to another provider. You can request an export from Settings, or ask us directly. We will respond within 30 days, and we will not charge you for it.

We use a session cookie to keep you signed in, and a small number of first-party analytics measurements to see which pages work. We do not run advertising trackers and we do not share browsing data with ad networks.

Privacy questions, access requests and complaints go through our contact form. If you are in the UK or EEA and are unhappy with our response, you have the right to complain to your national data protection authority.